Effective Date: October 2, 2026
AlphaPeak Systems LLC (“AlphaPeak Systems,” “AlphaPeak,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, how we may share it, and the choices available to you when you visit our website, contact us, request information, or use our services.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Contact us through our website
- Submit a contact or inquiry form
- Request a quote or consultation
- Contact us through Facebook Messenger, Instagram, or other social media
- Request website, IT, Microsoft 365, automation, or other technology services
- Communicate with us by email or telephone
- Become a customer of AlphaPeak Systems
Depending on how you interact with us, this information may include:
- Full name
- Email address
- Telephone or mobile phone number
- Business name
- Business contact information
- Information about the services you are interested in
- Information you voluntarily provide in messages or inquiries
We do not ask customers or prospective customers to provide sensitive personal information unless it is specifically necessary for a service and appropriate safeguards are in place.
2. Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our website, hosting provider, security services, analytics tools, or other technologies.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website
- General website usage information
This information may be used for website operation, security, troubleshooting, analytics, and improving our website and services.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide functionality, improve performance, understand website usage, and support security.
Third-party services used on our website may also use cookies or similar technologies according to their own privacy policies.
You can generally adjust your browser settings to control or disable cookies. Disabling certain cookies may affect the functionality of portions of the website.
4. How We Use Your Information
We may use information we collect to:
- Respond to questions and inquiries
- Contact you regarding a requested service or consultation
- Prepare quotes and proposals
- Provide and manage services
- Communicate with customers
- Provide customer support
- Schedule appointments or consultations
- Improve our website and services
- Maintain website and system security
- Detect and prevent fraud, abuse, or unauthorized activity
- Maintain business records
- Comply with applicable legal obligations
We do not sell your personal information as part of our ordinary business operations.
5. Facebook, Instagram, and Messenger
If you contact AlphaPeak Systems through Facebook, Instagram, Messenger, or another Meta platform, information you provide through that platform may be made available to us for purposes of responding to your inquiry and providing requested services.
For example, when you submit information through a Meta lead form, we may receive information such as your name, email address, phone number, and information about the service you are interested in.
Your use of Facebook, Instagram, Messenger, or other third-party platforms is also subject to the applicable privacy policies and terms of those platforms.
6. How We Share Information
We may share information when reasonably necessary to operate our business and provide requested services.
This may include sharing information with:
- Service providers that assist us with website hosting, email, communications, scheduling, analytics, security, or other business operations
- Technology providers used to provide requested services
- Professional advisors when reasonably necessary
- Government authorities or other parties when required by law, legal process, or to protect our rights, property, or safety
We do not sell personal information to third parties for their own independent marketing purposes.
Third-party service providers may have their own privacy policies and terms governing how they process information.
7. Payment Information
If you purchase services from AlphaPeak Systems, payment transactions may be processed through third-party payment providers.
AlphaPeak Systems does not need to receive or store your complete payment-card information when a third-party payment processor handles the transaction.
Payment information submitted through a third-party payment provider is subject to that provider’s privacy policy and terms.
8. Data Security
We take reasonable measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
For this reason, we cannot guarantee absolute security of information transmitted to or stored by us.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
10. Third-Party Websites and Services
Our website and communications may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
11. Children’s Privacy
Our website and services are intended for businesses and general audiences and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
12. Your Privacy Choices
Depending on applicable law, you may have rights concerning personal information we maintain about you.
You may contact us to:
- Ask what personal information we may have about you
- Request correction of inaccurate information
- Request deletion of information where applicable
- Ask questions about how your information is used
- Withdraw certain communications or marketing preferences
Some requests may be subject to legal or legitimate business-record requirements.
To make a privacy-related request, please contact us using the information below.
13. Marketing Communications
If you provide your contact information to AlphaPeak Systems, we may use it to respond to your inquiry and, where permitted, communicate with you about our services.
You may request that we stop sending you non-essential marketing communications by contacting us.
Stopping marketing communications does not necessarily prevent us from sending communications necessary to provide services you have requested or to administer an existing customer relationship.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.
When we make changes, we will update the effective date shown at the beginning of this Privacy Policy.
We encourage you to periodically review this page for the most current version.
15. Contact Us
If you have questions about this Privacy Policy or how AlphaPeak Systems handles personal information, please contact us:
AlphaPeak Systems LLC
Phone: (888) 489-2166
Email: support@alphapeaksystems.com
Website: www.alphapeaksystems.com